A case of integration between ITIL and TOGAF vFinal
نویسندگان
چکیده
Different efforts have been developed focusing on the alignment between organizations’ concepts. From these initiatives, two have had outstanding relevance: The Open Group Architecture Framework (TOGAF) and IT Infrastructure Library (ITIL). However, these two approaches are often used complementarily and simultaneously. Beyond the difficulties associated with governance, parallel projects with similar initiatives imply the duplication of resources and thus costs. The integration of both approaches in a same referential avoids the need to adopt different frameworks covering overlapping topics. This paper presents a case of integration between two of the most known and used frameworks, respectively TOGAF and ITIL. We demonstrated and evaluated our case applied in a field study inside a public organization.
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